Legal

Code of Conduct and Ethics, and Anti-Corruption Code

Legal2020-06-04T10:53:45+00:00

Code of Conduct and Ethics

Assumptions

The MARTECHTRIBE B.V. assumes that:

  1. the client ultimately knows best what is good for him in his private as well as in his professional life, and based on his own considerations, can decide what to do or not. As a result, the client is also responsible for the choices he makes and is personally accountable for his behavior.
  2. the client and the consultant are completely equal in that they are both unique and complete people, full of possibilities.
  3. during consulting, the client’s goals, resources and choices have priority over those from the consultant.

Explanation

Any consultant who is registered in the MARTECHTRIBE B.V., has stated to voluntarily and fully adhere to the EGC shown on the following pages.

The EGC has four sections:

  1. Respect
  2. Integrity
  3. Responsibility
  4. Professionalism

1. Respect

Respect refers to recognizing and respecting values ​​in general and a person’s

personal and human dignity in particular. A consultant expresses this

by following the rules of conduct below:

1.1 He approaches and treats everyone as equal. He does not favor anyone, nor

he puts someone behind. He does not discriminate on age, gender, race, skin color,

origin, social status, political affiliation, marital status, belief or any other distinction.

1.2 He recognizes everyone’s right to make choices, to develop, and to determine your own life course.

1.3 He allows his client the space to make his own decisions and to make changes

 to earlier decisions, taking into account own standards, values, priorities and beliefs.

1.4 He stands up for the interests of the client, but also takes into account the interests of others, in the broadest sense of the word, and does not cooperate in matters that may cause harm to individuals, groups, organizations, society, or other things that deserve respect.

1.5 He takes into account the level of development, the possibilities and needs of

the client (physical, emotional, intellectual, social and spiritual) never acts condescending, indifferent or admiring.

1.6 He acknowledges that he has special responsibility for standing up for the

  rights and human dignity of a client who is in a vulnerable or dependent

position without being able to stand up for itself.

1.7 A consultant is not only respectful of people – especially the client – but also with their ideas, their possessions and their living environment. The consultant is a role model for the client.

2. Integrity

A consultant should not only be able to build a relationship of trust in a short time

with a client, he must also maintain this relationship of trust. That only works as long as the

the client knows and feels that the consultant is honest. But that is not only why integrity is one of the main competences a consultant must possess. The integrity of each

consultant separately is important for all consultants in the profession together, since the

social image of one dishonest, unfair or unjust consultant can harm others.

A consultant demonstrates integrity both during and outside his professional practice, and

observes the following rules of conduct:

 2.1 He is honest, reliable and sincere. He says what he does and does what he says.

 2.2 He does not engage in practices that exceed the law or outside of generally accepted rules of decency.

 2.3 He will treat confidentially all information about the client that he directly or indirectly received, or received by any other source, and indemnifies the client from misuse and unauthorized disclosure of data.

2.4 He does not abuse situations, circumstances or knowledge in which the client

depends on him, neither to favor himself or other relationships, nor to favor or

harm the client or relationships of the client.

3. Responsibility

A professional consultant assumes obligations by entering into a consultation relationship

not only to make heavy demands on his sense of responsibility, but also repercussions

on society in general and all those involved in the consultation process. A consultant proves that he acts in a responsible manner, and observes the following rules of conduct:

 3.1 He recognizes the power inherent in his position and realizes that he is active both conscious (by giving directives) as unconscious (as a role model) can have great influence on the client and possibly also on third parties. That is why he is thoughtful, and acting with caution when making statements.

3.2 He promotes the well-being of the community in general and of participants in it, the consultation process in particular, and does not cause any damage.

3.3 He knows both the limitations of his profession and the limits of his personal competencies and ensures that it does not exceed either.

3.4 He is aware of his personal dignity and has insight into the influence of this on the exercise of his profession as a consultant.

3.5 If necessary, he accepts cooperation with other consultants and professionals, for example, if you have to work on large projects as a team.

3.6 He always implies the development and the interest of the entire person of the client thoughts, and will not do anything that can be considered unbalanced or disharmonic development.

3.7 He does not make the satisfaction of his own emotional and / or other needs depending on the relationship with a client.

3.8 He does not enter into a sexual or other intimate relationship during a consultation relationship with a client.

4. Professionalism

As the word suggests, professional consultants have turned consulting into their professions. Their customers, especially the clients, but also for example, companies that employ employees, managers or members of the board of directors not only expect professional consultants to consult them, they are even entitled to it. A professional consultant

who works professionally does so, among other things, by following the rules of conduct below:

4.1 He keeps his private life and work strictly separate from each other and not only makes sure one does not suffer damage from his action, but strives to bring it out best of both people. In that respect, he is a clear role model for the client.

4.2 He regularly examines himself, does self-reflection and adapts self-analysis

to examine how and in which direction he will take himself as a person and as a consultant to be able to continue to function optimally.

4.3 He keeps himself informed of developments, is open to new insights and researches new methods in the field of consulting, including reading (professional) literature, attending refresher courses, attending symposia, participate in peer review meetings, and / or use opportunities of supervision.

4.4 He has a professional liability insurance or has taken care in other ways that any damage that he can be held liable as a consultant, in reasonableness are covered. 4.5 He informs the client and / or other parties involved (for example the paying authority), on request, without restraint, what training or experience and qualifications he has and which methods and style he (mainly) uses in consulting. He has a curriculum vitae available that is kept up to date by him.

4.6 He distinguishes between a consultation relationship and other forms of relationship, such as a friendship and a business relationship and does not allow conflict of interest to occur. In the event of an imminent mingling of relationships, he will either terminate the consultation relationship or suspend the other relationship.

4.7 He is collegial towards other professional consultants and is willing to cooperate with continuing professionalisation of the profession and optimizing the image.

Anti-Corruption Code

This anti-corruption code, which also contains the policy of MARTECHTRIBE B.V. concerning sanctioned countries (hereinafter referred to as “Code”) applies to all activities of MARTECHTRIBE B.V. all over the world, whether performed directly by MARTECHTRIBE B.V. employees, or performed by third parties, including subsidiaries, joint ventures, agents, representatives, consultants, intermediaries, contractors, suppliers or other intermediaries under the actual authority of MARTECHTRIBE B.V. stand.

It is the policy of MARTECHTRIBE b.v. to be honest and conduct business ethically. MARTECHTRIBE B.V. uses one zero tolerance for bribery and corruption and is committed to act professionally, honestly and with integrity in all its business activities and relationships, wherever MARTECHTRIBE B.V. is active.

MARTECHTRIBE B.V. will abide by all relevant laws for combating bribery and corruption, both domestically and abroad. This Code has been developed for monitoring and signaling

actions that do not comply with the rules described herein, and to provide insight into doing business with bona fide parties and the anti-corruption policy of MARTECHTRIBE B.V., and takes precedence over other applicable anti-corruption codes or policies, unless expressly stated or otherwise agreed by MARTECHTRIBE B.V .

Items 1 through 5 of this Code describe minimum requirements for doing business with countries, entities and bodies subject to restrictive international measures, and also describe requirements for doing business where political contributions, charitable contributions and sponsorship, facilitation payments, gifts, hospitality and expenses are involved. The requirements in this Code do not replace national and international laws and regulations.

1. General behavior

As employees of MARTECHTRIBE B.V .:

  • we behave honestly, we are reliable and set the right example;
  • we ensure that our behavior is consistent with it policies and rules of MARTECHTRIBE B.V .;
  • we use the means of MARTECHTRIBE B.V. in the best importance of our organization and we do not abuse these resources;
  • we do not pay or accept bribes;
  • we make a clear distinction between the interests of MARTECHTRIBE B.V. and our private interests, and we avoid possible conflicts of interest;
  • we ensure compliance with national legislation;
  • we report incidents, risks and issues that are not in accordance with the policies of MARTECHTRIBE B.V.;
  • we constantly ensure that we maintain our personal integrity and the integrity of MARTECHTRIBE B.V. is preserved.

As management of MARTECHTRIBE B.V.:

  • we are committed to the policies contained in this Code and to make an ongoing effort to maintain integrity;
  • we ensure that MARTECHTRIBE B.V. meets the applicable national and international laws and regulations;
  • do we expect our partners and other business partners to do so, and that they comply with the policies contained in this Code.

2. Definition of corruption and bribery

Corruption is the abuse of entrusted powers for own benefit.

Bribery is the voluntary offering, receiving, promising or giving of an unjustified financial or other advantage with the aim of influencing a government official or an agent, officer or employee with regard to the implementation of the (official) tasks of the person concerned, in order to achieve, obtain or retain any business or other inappropriate benefit.

Political and charitable contributions and sponsorships

MARTECHTRIBE B.V. does not provide financial or other support to political parties or political campaigns. Support and donations to the community are acceptable on condition that they serve to support relevant social needs and that they are in the form of services in kind, knowledge transfer, exchange of services or direct financial contributions. This is always decided by the management of MARTECHTRIBE B.V.. However, the managers have to  ensure that charitable contributions and sponsorships are not used as one pretext for or form of bribery. Where it concerns donations and community support, consult MARTECHTRIBE B.V. prior to local stakeholders to clarify relevant needs.

3. Gifts, hospitality and expenses

Gifts or favors in any form that are offered or accepted, may not have a value higher than EUR 50. Favors in the form of travel, meals, receptions, sightseeing, gifts or other expenses may only be offered or given to individuals with a professional interest in the relationship. Reasonable exceptions are possible to this rule, those with restraint and should be after careful consideration applied. For such an exception is the preceding permission from the management of MARTECHTRIBE B.V. required.

Protection money

In some cases, protection money may be requested. This is a form of extortion that can be accompanied by physical threats. MARTECHTRIBE B.V. and its employees will not engage with such matters. It is the obligation of MARTECHTRIBE B.V. to protect every employee or partner and such incidents must be immediately reported to the management of MARTECHTRIBE B.V.. In certain situations, such threats can lead to the termination of business activities.

4. Facilitation payments

Facilitation payments are payments without any legal basis which are intended to implement a routine speed up of a government action by a government official, and not to gain or maintain a business or other inappropriate advantage. Facilitation payments are usually required by junior officials to provide a level of service one would be entitled to under normal circumstances. Facilitation payments are prohibited in most countries. When faced with a request for one facilitating payment, we will take the following steps: 

  1. The government official who demands payment  will be requested to show the legislation that makes facilitation payment possible;
  2. Refuse if no legislation is shown;
  3. Say no again and refer to the ban on facilitating payments in anti-bribery laws and policies from MARTECHTRIBE B.V.;
  4. Inform the designated manager of MARTECHTRIBE B.V.;
  5. Report the incident to the designated confidential counselor of MARTECHTRIBE B.V..

5. Sanctioned countries

  • MARTECHTRIBE B.V. ensures that it is not directly or indirectly involved in international (non-) commercial research and / or educational projects in countries in conflict act with international sanctions rules. General sanction risk topics for MARTECHTRIBE B.V. include: anti-bribery, anti-cybercrime, anti-money laundering and anti-terrorist financing as stated in the sanction lists of the European Union, the United Kingdom and the United States.
  • Restrictive measures (sanctions) apply to listed persons, entities and / or bodies as published by the EU in the consolidated sanctions list, by the United Kingdom listed by the Office of Financial Sanctions Implementation, and by the US in the Office of country list Foreign Assets Control (OFAC).

6. Implementation

Communication

MARTECHTRIBE B.V. is responsible to ensure that all employees are informed and understand this Code. It is the responsibility of every MARTECHTRIBE employee B.V. bribery and corruption within MARTECHTRIBE B.V. to prevent and to adhere to the Code. Every manager and employee of MARTECHTRIBE B.V. has a independent obligation to ensure that every interaction with companies, government agencies or public officials complies with all relevant laws and regulations, as well as the requirements contained in this Code. It is the responsibility of each manager to implement this Code and ensure that all relevant employees and external parties acting on behalf of MARTECHTRIBE B.V. work within their area of ​​competence, understand and follow the procedure. Responsibility for implementation, monitoring and answering questions related to this Code lies with the unit managers of MARTECHTRIBEB.V.. The unit managers are the confidential advisers, who are the first point of contact for this Code. Any incidents and / or actions that conflict with the the contents of this Code or can be considered as such will be reported to the confidential advisor.

Business relations

Subsidiaries and business partners

MARTECHTRIBE B.V. acts carefully before entering into a relationship, engages with a business partner and ensures that subsidiaries and business partners know our Code and to respect it. In cases where MARTECHTRIBE B.V. participates in joint ventures, this Code will be issued by MARTECHTRIBE B.V. to be observed. The content of this Code will also include an important consideration when deciding whether or not MARTECHTRIBE B.V. will participate, or will continue to participate, in a project or joint venture.

Distributors and Agents

The fee paid to distributors and agents must be an appropriate and justified compensation for legitimately provided services. The relationship with MARTECHTRIBE B.V. must be documented and the agent or distributor must agree to comply with this Code. MARTECHTRIBE B.V. reserves the right to terminate the relationship in the event of breach of this Code.

Contractors and suppliers

MARTECHTRIBE B.V. procures and purchases in a fair and transparent manner, and acts carefully when assessing important potential contractors and suppliers. We will notify our contractors and suppliers of this Code. MARTECHTRIBE B.V. reserves the right to terminate the relationship in the event of violation of this Code. MARTECHTRIBE B.V. avoid doing business with contractors and suppliers known to pay bribes.

Each employee will receive information regarding compliance with this Code and new employees will be informed as part of their introduction. When an employee broadcast to a country with high levels of corruption (CPI <40) the responsible unit manager will oblige him or her to follow anti-corruption training.

Procedures

MARTECHTRIBE B.V. has a number of procedures covered by this Code, including risk assessment procedures, due third-party diligence and communication.

Sanctions

No employee will be punished or otherwise adversely affected by compliance with this Code, even if it is can lead to MARTECHTRIBE B.V. losing business activities. Failure to comply with the policies set forth in this Code is a reason for disciplinary action, which may also include resignation from the role. 

Last updated: 29-05-2018

TERMS OF SERVICE

Thanks for using MartechTribe.com! Glad to know you want to structure your business plans and focus your team. Let’s clarify some things before you tick the “I accept” box. This is what you are signing up for.

If you want to use “MartechTribe.com” (MRMLOGIQ b.v., Amsterdam, the Netherlands) on behalf of an organization (a company or other legal entity) as an owner, employee or member, we trust that you have the authority to do so. In that case, every “you” in these Terms of Service refer to your entity.

By clicking “Sign up” and/or using the MartechTribe.com Service or Trial Service, you are entering into a legally binding agreement with MartechTribe.com and you agree to be bound by the terms and conditions of this Agreement.

INTELLECTUAL PROPERTY AND OTHER RIGHTS

Intellectual property. We trust that you know and understand that our application and any necessary software used in connection with MartechTribe.com contain proprietary and confidential information that is protected by applicable intellectual property and or laws.

Please, keep in mind that materials or information presented to you through our product or by advertisers is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. You cannot modify, rent, lease, loan, sell, distribute or create derivative works based on MartechTribe.com or any software used in connection with MartechTribe.com, in whole or in part.

All elements contained in software application are only our intellectual property. You have no right to use MartechTribe.com name or any of our intellectual property such as our logo, domain name or other distinctive brand features.

Feedback. If you provide MartechTribe.com with any comments, recommendations, suggestions or other feedback regarding the modification, correction, improvement or enhancement of the MartechTribe.com Service and Trial Service or technology, services, methodologies or deliverables, or any other aspect of MartechTribe.com business, then you acknowledge and agree that MartechTribe.com will own and may freely reproduce, make, use, create derivative works of, publicly perform, display, import, transmit, distribute, license, sell, offer to sell, or otherwise dispose of such Feedback without payment of compensation or any other obligation of any kind to you; and any intellectual property rights arise from or relate to such Feedback, MartechTribe.com will exclusively own all such intellectual property rights, and you hereby assign and agree to assign all such intellectual property rights to MartechTribe.com.

Content. While using MartechTribe.com you share data and information with other people: those in your project, those who you invite to the project and also with us. Some examples of shared data include your e-mail address, some files and any content you upload to MartechTribe.com. All your data remain yours – you have to be aware that you are responsible for all information, data, text, or any other materials you share using MartechTribe.com.

By using MartechTribe.com you will send and receive data and information, such as links to different websites or files with different contents. We are not responsible or liable for any damage or loss caused or alleged to be caused by or in connection with use of any such content, materials or information or through any such site or resource.

We are not liable for materials you upload or share using MartechTribe.com, including, in particular, we are not liable for any errors or omissions in materials, or any loss or damage of any kind incurred as a result of the use of materials transmitted or otherwise made available for MartechTribe.com.

Cookies. When you use the Service, we may send one or more “cookies” – a small data file – to your computer to uniquely identify your browser and let MartechTribe.com help you log in faster and enhance your navigation through the site.

A cookie may convey anonymous information about how you browse the Service to us. A persistent cookie remains on your hard drive after you close your browser so that it can be used by your browser on subsequent visits to the Service. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled.

Log Files. When you use the Service, our servers automatically record certain information sent by your web browser. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, mobile carrier, and other such information. The IP address is also stored on our database, in case a hacker tries to access your account, we can see if the IP address is different than usual.

Device Identifiers. When you access the Service by or through a mobile device, we may access, collect, monitor and/or remotely store one or more “device identifiers.” Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device and are used to enhance the Service. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by us. A device identifier may convey information about how you use the Service to us. A device identifier does not collect or share any personally identifiable information about you.

Third Party Services & tools. We may share your information with a third party application with your consent, for example when you choose to access our Services through such an application. We are not responsible for what those parties do with your information, so you should make sure you trust the application and that it has a privacy policy acceptable to you.

MartechTribe.com uses third party analytics tools, such as Google Analytics, to help understand use of the Service. Many of these tools collect the information sent by your browser as part of a web page request, including cookies and your IP address. These analytics tools also receive this information and their use of it is governed by their privacy policy.

UNACCEPTABLE USE OR DATA

We trust that you will not use MartechTribe.com to upload, post or transmit any materials that are unlawful, harmful, threatening, abusive, tortuous, defamatory, vulgar, obscene, libelous, invasive of another’s privacy or hateful.

We believe that you will not upload, post or transmit any materials that you do not have a right to make available under any applicable law or under contractual relationships, by which we understand inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements.

Moreover, we believe that you will not upload, post or transmit any materials that infringe any patent, trademark, trade secret, copyright or other proprietary rights of any party.

Uploading, posting or transmitting any material that contain software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment is strongly prohibited too.

We believe that you will not act in any manner that negatively affects other users’ ability to use our application by which we understand actions that could interfere with the application, e.g. disobey any requirements, procedures, policies or regulations of networks connected to the application.

In exceptional situations we may access, preserve and disclose your account information. By exceptional situations we understand only situations when it required to do so by any applicable law.

Your data is safe on our servers for backup, so you won’t lose anything. Here we are asking you to allow us to use your files to e-mail you with reminders about approaching deadlines, and other such activities. No one from MartechTribe.com will change your tasks, alter your schedule or publish what you wrote down about your goals and strategy. We are asking you though, to follow a few rules when uploading content in MartechTribe.com.

INTERNATIONAL DATA TRANSFER

We may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties (as provided herein) across borders and from your country or jurisdiction to other countries or jurisdictions around the world.

SUPPORT & SERVICES

Support is provided through the Support button and the “mail” feature. MartechTribe.com reserves the right to remove any support of the MartechTribe.com Trial Service.

TERM and TERMINATION

Termination by us. Be aware that in exceptional circumstances, we can without prior notice immediately terminate your account and access to MartechTribe.com.

By exceptional circumstances we understand: breaches or violations of the terms of services or our terms of privacy, requests by law enforcement or other government agencies, unexpected serious technical or security issues or problems or nonpayment of fees owed by you in connection with using MartechTribe.com despite our reminders and warnings.

We are not liable to you or any third party for any termination of your account due to the occurrence of these exceptional circumstances.

Termination by you. Of course, you can personally delete your account on request at any time without no explanations.

Term. The term of the Trial Service starts on the date that you click “Sign up” and will continue until either (a) fourteen (14) days after you click “Sign up” or (b) this Agreement is terminated by MartechTribe.com.

The term of the Service starts on the date that you click “Sign up” and will continue until either (a) you terminate the Agreement or (b) this Agreement is terminated by MartechTribe.com.

PAYMENT AND ACCESS

The Service is billed in advance for each period, and is non-refundable, unless otherwise noted… A credit card is not required to create a trial account. A valid credit card is required for paid plans. Please note that we do NOT store credit/debit card numbers.

Your credit card details are encrypted and securely stored by Stripe Inc. and all its subsidiaries and affiliates, to enable us to automatically bill your credit card on a recurring basis.

All fees are exclusive of all taxes or duties imposed by governing authorities. You alone are responsible for payment of all such taxes or duties. You can cancel your account any time, after you cancel your account you won’t be charged again.

YOUR ACCOUNT

MartechTribe.com is not directed to persons under 13. If you want to use MartechTribe.com you must be over the age of 13. By using MartechTribe.com you are representing to us that you are old enough to do so.

To create an account you must provide us with accurate data, in particular correctly typed e-mail address. We care about the privacy of our users. We collect, use and share personally identifiable information and non-personally identifiable information as described in our privacy policy. We don’t want to do anything incorrectly with your data.

We trust that you provide us only true, accurate, current and complete information about yourself and, if necessary, promptly update it to keep it always true, accurate, current and complete. If you provide us untrue, inaccurate or not current data be aware that we have the right to suspend or terminate your account.

After registration process you will choose a password and account for your app. Remember that you are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account.

REQUIREMENTS & UPDATES

You will have the best experience when using browsers Opera, Firefox, Safari, Google Chrome, but not Internet Explorer.

MartechTribe.com is and will be constantly updated. We won’t bother you with small updates like removing a bug or adding new functionality. You don’t have to do anything, just relax and enjoy new features and improvements as soon as you log in.

DISCLAIMER

We at MartechTribe.com try really hard to provide you with the best possible service and solutions. If for some reason, we fall short of perfection, it won’t be for a lack of trying. There are things under the sun that simply cannot be done. Therefore our services are provided on ‘as possible’, ‘as available’ and ‘as is’ basis. We assume no responsibility for the timeliness, deletion, mis-delivery of or failure to store any user content or settings.

To the maximum extent permitted by applicable law, in no event shall we be liable for any direct, indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, that result from the use of, or inability to use, this service.

To the maximum extent permitted by applicable law, we assume no liability for any errors, mistakes or inaccuracies of content, personal injury or property damage resulting from your access to or use of our service. We assume no liability for any unauthorized access to or use of our secure servers and/or any and all personal information stored therein. Moreover, we assume no liability for any interruption or cessation of transmission to or from our service, any bugs, viruses, trojan horses or the like that may be transmitted to or through our service by any third party and any errors or omissions in any content or for loss or damage incurred as a result of the use of any content posted, emailed, transmitted or otherwise made available through the service.

CHANGES TO OUR POLICY

We may change this Terms of Service from time to time. If we make any changes, we will notify you by revising the “Effective Starting” date at the top of this Terms of Service.

If we make any material changes, we will provide you with additional notice (such as by adding a notice on the MartechTribe.com homepages, login screens). We encourage you to review our Terms of Service whenever you use MartechTribe.com to stay informed about our information practices and the ways you can help protect your privacy.

If you disagree with any changes to this Terms of Service, you will need to stop using MartechTribe.com and deactivate your account(s).

CONTROLLING LAW AND JURISDICTION

These rights and obligations arising out of or in connection to these Terms shall be construed, governed, interpreted and enforced according to the laws of the Netherlands.

The exclusive jurisdiction and venue of any action with respect to any subject matter relating to these Terms will be the courts located in Amsterdam, the Netherlands, unless stipulated otherwise by mandatory Dutch or international laws. You waive any objection to jurisdiction and venue in the courts of the Netherlands.

Last updated: 19-04-2018

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from MartechTribe.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for delivery, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Intercom, LeadsRx and Mailchimp to power our online store–you can read more here:

Intercom: https://www.intercom.com/terms-and-policies#terms

LeadsRx: https://leadsrx.com/terms

Mailchimp: https://mailchimp.com/legal/terms/

We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK – https://www.facebook.com/settings/?tab=ads

GOOGLE – https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS

The Site is not intended for individuals under the age of 13.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at fransriemersma@MartechTribe.com or by mail using the details provided below:

Jan Vrijmanstraat 357, 1087NB Amsterdam, Netherlands