Terms & Conditions

GrowTechHQ.com, Martech Stack Audit & Benchmarking Platform. Version 1.2, 2026.

In plain terms

GrowTechHQ scans and benchmarks technology stacks and gives you scores, comparisons and AI-generated suggestions. These are decision-support outputs, not professional, legal or financial advice. You choose what to do with them, and you are responsible for those choices. You can use a Free plan or subscribe to a paid plan, cancel at any time, and your subscription renews automatically until you do. You may not use the Platform to rebuild our dataset or train a competing product. The full terms below control if anything here is unclear.

1. Definitions

In these Terms & Conditions, the words below have the following meaning:

  1. MartechTribe, We, Our or Us: MartechTribe B.V., registered with the Dutch Chamber of Commerce (KvK) under number 73532096.
  2. Client, You or Your: the natural person or legal entity that creates an account for, subscribes to, or otherwise uses the Platform.
  3. Platform: GrowTechHQ, the online martech stack audit and benchmarking service at GrowTechHQ.com, including all tools, dashboards, scores, benchmarks, APIs and AI features We make available.
  4. Plan: the Free, Pro or Business access level You select, each with the features and limits shown on Our pricing page as updated from time to time.
  5. Outputs: any results the Platform generates, including Apex Scores, maturity and feature analysis, benchmarks, investment scenarios, exports and AI-generated recommendations.
  6. Submitted Data: any URLs, stack information, survey answers or other data You enter or upload to the Platform.
  7. Consumer: a Client who is a natural person acting for purposes outside their trade, business, craft or profession.

2. Scope and changes to these terms

  1. These terms apply to every offer, account, subscription and use of the Platform. By creating an account or using the Platform, You accept these terms.
  2. We may update these terms from time to time, for example to reflect new features, legal requirements or pricing structures. For paid Plans, We will give You notice of any material change by email or in-Platform at least 30 days before it takes effect, and the change applies from Your next renewal. If You do not agree, You may cancel before the change takes effect. Continued use after the effective date means You accept the updated terms.
  3. Deviations from these terms are only valid when We confirm them in writing.
  4. Business Plan and other sales-led arrangements may be governed by a separate order form or agreement. Where that agreement conflicts with these terms, the order form prevails for that Client.

3. Accounts and eligibility

  1. You must provide accurate account information and keep it up to date. You are responsible for all activity under Your account and for keeping Your login credentials secure.
  2. You must be at least 18 years old and, where You act for an organisation, authorised to accept these terms on its behalf.
  3. You must not register with parked domains or obfuscated identities, operate duplicate or fraudulent accounts, or use multiple Free accounts to get around Plan limits. Accounts may not be shared between organisations or used to provide a resale or service-bureau operation. We may consolidate or suspend accounts used in these ways.

4. Plans, subscriptions and billing

  1. The features and usage limits of each Plan (Free, Pro, Business) are shown on Our pricing page and may be adjusted as the Platform develops. The pricing page forms part of these terms.
  2. Paid Plans are billed through Our payment processor, Stripe, on the billing cycle shown at checkout (for example monthly or annual). By subscribing, You authorise Us and Stripe to charge Your chosen payment method for the applicable fees and taxes on each renewal.
  3. Paid subscriptions renew automatically for the same period until You cancel. You can cancel at any time from Your account or billing portal. Cancellation takes effect at the end of the current paid period, and You keep access until then.
  4. Prices are shown exclusive of VAT and other applicable taxes unless stated otherwise. You are responsible for any taxes due on Your purchase, except taxes on Our income.
  5. We may change Our prices. For existing paid subscribers, We will give at least 30 days notice before a new price applies at Your next renewal. You may cancel before the new price takes effect.
  6. Except where the law requires otherwise or We state otherwise in writing, fees already paid are non-refundable, and downgrading or cancelling does not entitle You to a refund for the remainder of a paid period.
  7. If a payment fails, We may retry the charge, suspend paid features, or downgrade Your account to the Free Plan until payment is resolved. We are not obliged to retain paid-tier data during suspension.
  8. If You dispute a charge or start a chargeback without first contacting Us to resolve the issue, We may suspend or terminate Your account. This does not affect Your mandatory statutory rights as a Consumer.

5. Right of withdrawal (Consumers)

  1. If You are a Consumer purchasing a paid Plan, You have a statutory right to withdraw from the purchase within 14 days, without giving a reason.
  2. Because the Platform is digital content and a digital service delivered immediately, You expressly agree that We may begin providing the paid features straight away, and You acknowledge that You lose the right of withdrawal once We have fully performed. Where performance has begun but is not complete, any refund is reduced in proportion to the service already provided.
  3. Nothing in these terms limits any mandatory statutory rights You have as a Consumer.

6. The Platform and its Outputs

  1. The Platform detects and analyses technology stacks, scores them, and benchmarks them against aggregated data from other stacks. It also generates AI-based recommendations through features such as "Ask GrowTech Anything".
  2. Outputs are decision-support, not advice. Apex Scores, benchmarks, maturity and feature analysis, investment scenarios and AI recommendations are informational only. You are solely responsible for decisions You make using the Outputs and for their consequences. See also clause 7.
  3. Detection is not exhaustive. Technology detection relies on publicly observable signals and third-party data sources. Some tools, particularly server-side, enterprise-suite or privately deployed technologies, may not be detected or may be misclassified. Detections are based on signature evidence and may not be fully accurate. We do not warrant that any scan, score or benchmark is complete, current or free from error.
  4. Benchmarks are aggregated. Outputs never reveal the individual, identifiable stack of any specific competitor or third party. We present only aggregated and anonymised comparisons, and, for individual tools, only the names of publicly identifiable software; otherwise We show the category rather than the vendor.
  5. We may add, change, limit or remove Platform features, and may run features on an evolving or beta basis. We will not materially reduce the core features of a paid Plan You are actively paying for without notice under clause 2.2.
  6. The Platform relies on third parties, including Google services, Stripe, AI model providers and technology data sources. We are not responsible for those third parties' availability, accuracy or acts.

7. Not professional or investment advice

  1. The Platform may present scores, benchmarks, investment scenarios and recommendations about technology spend. These are provided for information only and do not constitute professional, legal, financial, tax or investment advice.
  2. You should obtain Your own professional advice before making decisions that carry financial or legal consequences. Any decision You make using the Outputs, and its consequences, are Your responsibility.

8. Website scanning and permitted use

  1. Authorisation to scan. By submitting a URL for scanning, You confirm that You are entitled to submit it and to have the associated publicly available information analysed, and that doing so does not breach any law or third-party right.
  2. Scanning is limited to the number of URLs allowed by Your Plan. You may not use scripts, automation or other means to exceed Your Plan limits or to place unreasonable load on the Platform.
  3. You must not: (a) scrape, copy, resell, sublicense or redistribute the Platform, its benchmarks, database or Outputs except as expressly permitted; (b) reverse engineer, decompile or attempt to extract the underlying methodology, models or source data; (c) attempt to re-identify any individual company's stack from aggregated data; or (d) use the Platform for any unlawful, infringing or abusive purpose.
  4. We may set fair-use limits on scans, exports and report sizes, and may throttle, suspend or block usage that we reasonably consider excessive, automated, abusive or a security risk.

9. Protecting the Platform and its data

  1. The Platform and its underlying dataset represent substantial investment in the collection, processing and analysis of technology data. We and Our licensors retain all rights in them.
  2. You may not use the Platform, the Outputs or Our benchmarks to build, train, improve or operate any product, dataset or service that competes with the Platform, nor for the purpose of benchmarking or evaluating a competing product.
  3. You may not systematically extract, aggregate, combine or store Outputs or benchmark data in order to reconstruct, replicate or approximate a substantial part of Our dataset.
  4. You may use Outputs internally, including as an input to Your own analytics or AI tools within Your own organisation. You may not use the Outputs to create, train, validate or distribute any AI system, dataset or analytics product that replicates, competes with or substitutes for the Platform.
  5. We may use monitoring or watermarking techniques to detect unauthorised extraction or redistribution, and may suspend accounts and pursue legal remedies where use indicates an attempt to replicate or commercially exploit Our dataset.

10. API and automated access

  1. Any API or programmatic access We offer is available only to Clients We have licensed for it, and only within the scope, rate limits and quotas We publish or agree in writing.
  2. You must not exceed published rate limits, circumvent technical restrictions, or use scripts, bots or crawlers to extract data outside an authorised API.
  3. Bulk extraction of Our dataset is not permitted except under a separate written data licence.
  4. We may suspend API or automated access that threatens the stability or security of the Platform or breaches these terms.

11. Contribute-to-compare and account credits

  1. Two kinds of data. We distinguish between (a) stack data You choose to contribute to the benchmark pool, which We use in aggregated and anonymised form under clause 11.3, and (b) data You submit only to obtain Your own audit or analysis, which We do not add to the benchmark pool or make available to other Clients.
  2. The Platform may offer credits, such as one free month per validated stack You contribute. A stack is "validated" once We have confirmed it meets Our data-quality checks, which We assess at Our reasonable discretion.
  3. Licence to Your contributed data. By contributing stack data to the benchmark pool, You grant Us a worldwide, non-exclusive, royalty-free, perpetual and irrevocable licence to store, process and use that data in aggregated and anonymised form to operate and improve the Platform, its benchmarks and its Outputs. This licence survives termination. We will not publish Your identifiable individual stack as attributable to You.
  4. Credits have no cash value, are non-transferable, cannot be exchanged for money, and may expire in line with the credit rules shown at the time they are issued. We may withdraw credits obtained through inaccurate, duplicated or fraudulent submissions.

12. Your data and privacy

  1. As between You and Us, You retain ownership of Your Submitted Data. You grant Us the licences needed to provide the Platform, including the aggregation licence in clause 11.3 for data You contribute to the benchmark pool.
  2. You are responsible for Submitted Data and confirm You have the right to provide it. You must not submit data You are not permitted to share, or special-category personal data unless strictly necessary and lawful.
  3. We process personal data in line with Our Privacy Policy, available at [privacy policy], which forms part of these terms. Where We process personal data on Your behalf as a processor, a Data Processing Agreement applies and is available on request.

13. Intellectual property

  1. We and Our licensors own all rights in the Platform, including its software, design, database, the Apex Score, the underlying methodology, benchmarks and all Outputs (other than Your Submitted Data). No rights are transferred to You except the limited right to use the Platform under these terms.
  2. Subject to these terms and Your Plan, We grant You a non-exclusive, non-transferable, revocable right to access and use the Platform and to use the Outputs for Your own internal business or personal purposes. Redistribution or resale of Outputs is not permitted without Our written consent.
  3. GrowTechHQ, Apex Score, and Our names and logos are Our trademarks. You may not use them without Our prior written consent.
  4. Feedback You give Us about the Platform may be used by Us without restriction or obligation to You.

14. Availability and support

  1. The Platform is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted or error-free operation, and We may carry out maintenance that temporarily limits access.
  2. The Free Plan is provided without any service-level commitment. Any availability targets or support commitments for paid Plans, if offered, are those stated on Our pricing page or in a separate order form.

15. Disclaimer of warranties

  1. To the fullest extent permitted by law, and except as expressly stated in these terms, the Platform and Outputs are provided without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, completeness or non-infringement.
  2. We do not warrant that the Platform will meet Your requirements, that Outputs are accurate or complete, or that any benchmark or recommendation will produce a particular result.

16. Liability

  1. We are not liable for the Outputs, for any decision You or any third party makes on the basis of the Outputs, or for the implications of those decisions.
  2. We are not liable for indirect or consequential loss, including lost profits, lost revenue, lost savings, loss of goodwill, loss of data or business interruption, or for any loss arising because the Platform or any part of it was unavailable for a limited period.
  3. Nothing in these terms excludes or limits liability that cannot be excluded or limited under mandatory law, including liability for intent or gross negligence and, if You are a Consumer, Your mandatory statutory rights.
  4. You must report any claim or damage to Us promptly after You become aware of it, and give Us reasonable support to investigate and resolve it. No liability exists for damage that is not reported to Us within a reasonable time.

17. Indemnity

  1. You will indemnify and hold Us harmless from and against any third-party claims, losses, liabilities, damages, costs and expenses arising out of or relating to: (a) Your breach of these terms; (b) Submitted Data or URLs You provided that You were not entitled to submit; (c) Your misuse of the Platform or Outputs; or (d) Your infringement of any third-party right, including intellectual property or data protection rights.
  2. We do not indemnify You against third-party claims relating to Your use of the Platform or Outputs, except where required by mandatory law.

18. Suspension and termination

  1. You may stop using the Platform at any time and cancel any paid Plan as described in clause 4.
  2. We may suspend or terminate Your access, with immediate effect where reasonable, if You breach these terms, fail to pay, misuse the Platform, or where We are required to do so by law or to protect the Platform or other users. Where practical and appropriate, We will give notice and an opportunity to remedy.
  3. We may also discontinue the Platform, or a Plan, on reasonable prior notice. If We discontinue a paid Plan You have prepaid for, We will refund the unused, prepaid portion.
  4. On termination, Your right to use the Platform ends and We may delete Your account data after a reasonable period, subject to legal retention requirements and the surviving aggregation licence in clause 11.3. Clauses that by their nature should survive (including 9, 11.3, 13, 15, 16, 17 and 20) continue to apply.

19. Governing law, disputes and escalation

  1. These terms and any dispute arising from them or from Your use of the Platform are governed by Dutch law.
  2. Before starting court proceedings, the parties will first try in good faith to resolve the dispute: the party raising it sends written notice describing the issue and the outcome sought, and the parties then have 30 days to negotiate. This step does not prevent either party from acting to meet a limitation deadline.
  3. Nothing in this clause prevents either party from seeking urgent injunctive or equitable relief, for example to stop unauthorised extraction, reconstruction or misuse of the Platform or its data.
  4. Disputes will be submitted to the competent court in Amsterdam, the Netherlands. If You are a Consumer, this does not deprive You of the protection of mandatory rules of the country where You live, and You may also bring proceedings in the courts of Your place of residence where the law allows.

20. General

  1. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions stay in force. The parties will replace the invalid provision with a valid one that best matches its original intent.
  2. We may assign or transfer these terms, for example as part of a reorganisation or sale of the business. You may not assign Your rights or obligations without Our written consent.
  3. We are not liable for any delay or failure to perform caused by events beyond Our reasonable control, including outages of third-party services, internet failures, cyber attacks, or acts of government.
  4. These terms, together with the pricing page, Privacy Policy and any applicable order form, are the entire agreement between You and Us regarding the Platform, and replace any prior terms for this Platform.
  5. Questions about these terms can be sent to [support@martechtribe.com]. Our registered details: MartechTribe B.V., KvK 73532096.

Effective date: [2026-07]

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